Frequently Asked Questions

Find answers to common questions about our hydrogen water bottles. Learn about benefits, usage, maintenance, shipping, and troubleshooting to enhance your hydration experience

General Questions

What is a hydrogen water bottle?

A hydrogen water bottle is a device that infuses drinking water with molecular hydrogen, a powerful antioxidant that can help neutralize harmful free radicals and promote overall wellness.

What are the benefits of drinking hydrogen-infused water?

Hydrogen-infused water may boost energy, reduce oxidative stress, lower inflammation, and support metabolic health. It's a simple way to enhance hydration and wellness.

Is hydrogen water safe to drink?

Yes, hydrogen water is completely safe to drink. It contains molecular hydrogen, which is a natural and non-toxic element found in water.

Who can benefit from hydrogen water?

Anyone can benefit, especially those seeking to improve their hydration, energy levels, and overall wellness. It’s particularly helpful for athletes, busy professionals, and health-conscious individuals.

Product Use

How do I use the hydrogen water bottle?

Simply fill the bottle with purified or filtered water, press the power button to start the hydrogen infusion, and enjoy your hydrogen-rich water within minutes.

How long does the hydrogen infusion process take?

The infusion process typically takes 3–5 minutes, depending on the model.

Can I use tap water in the bottle?

For best results, we recommend using purified or filtered water to ensure the highest quality hydrogen-infused water.

How often should I drink hydrogen water?

You can drink hydrogen water daily, just like regular water. Start with 2–3 glasses per day and adjust based on your hydration needs.

Maintenance and Care

How do I clean the hydrogen water bottle?

Rinse the bottle with warm water after each use. For deeper cleaning, use a mild soap and avoid harsh chemicals or abrasives.

How long does the battery last?

The rechargeable battery lasts for several cycles on a single charge. Charge the bottle fully before use for optimal performance.

Can I replace the battery?

The built-in battery is designed to last for years. If you encounter issues, please contact our support team for assistance.

Shipping and Returns

Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping rates and times vary by location.

 What is your return policy?

We accept returns of unused and unopened products within 30 days of purchase. Please review our return policy for more details.

How long does shipping take?

Standard shipping typically takes 5–10 business days, depending on your location. Expedited options are available at checkout.

Troubleshooting

My bottle isn’t infusing hydrogen. What should I do?

Ensure the bottle is charged and the power button is pressed correctly. If the issue persists, contact our support team.

Can I travel with the bottle?

Yes, the bottle is portable and designed for on-the-go use. However, ensure it’s empty when going through airport security.